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Privacy Policy

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1. Introduction

NorthTide Cleaning & Property Services is committed to protecting the privacy and personal information of our clients, employees, and third-party partners. We treat all personal information with confidentiality and care.

NorthTide will never use or disclose personal information without consent unless required by law.

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2. Our Commitment to Service Quality

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To provide exceptional residential, commercial, and specialized cleaning services, NorthTide may need to collect information related to your service preferences and customized cleaning needs.

 

We make the following commitments:

  • We collect only the information necessary to deliver high-quality, tailored cleaning services.

  • We do not share personal information with third parties without your consent unless legally required.

  • At times, we may share limited information with authorized NorthTide representatives solely to assess service quality and performance.

 

3. Protecting Your Information

NorthTide uses secure, password-protected software and database systems to store and manage personal information. All data is kept in secure locations with controlled access.

Only authorized NorthTide employees and service personnel who require information to perform their duties receive access to client details such as names, addresses, and contact information. Every employee is required to maintain confidentiality and use client information only for work-related purposes.

 

Your information is always handled discreetly, securely, and professionally.

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4. Information Sharing

We may share personal information only under the following circumstances:

  • With authorized NorthTide staff who need the information to provide services

  • Where required by law or regulation

We do not sell or trade client information.

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5. Your Rights & Access to Policy Information

As a NorthTide client, you may request:

  • More information about our Privacy Policy

  • Details regarding compliance with Payment Card Industry (PCI) Security Standards

  • Clarification on how your personal information is handled, used, or stored

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Requests may be submitted to NorthTide Cleaning & Property Services in writing.

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